AgraCo Technologies LLC, respects your privacy and we want you to be confident in sharing your information with us. We recognize your
need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with
us.
AgraCo has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal
Information.
Personal Information means any information that may be used to identify an individual, including, but not limited to,
a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home.
In general, you can visit AgraCo Web pages without telling us who you are or revealing any Personal Information about yourself.
AgraCo
strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements
may vary from country to country, AgraCo intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection
with the above, we transfer your Personal Information from your country to countries that may not require an "adequate" level of protection
for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that
Personal Information is collected, transferred, or retained.
INFRINGEMENT
We will cooperate with any law enforcement
authorities and comply with any judicial order requesting or directing us to disclose the identity of anyone uploading, downloading,
or posting materials, or otherwise using our Sites in violation of any applicable federal, state, or local laws.
If the package was damaged in shipment, is a perishable item, or was drop shipped directly from the manufacturer, please call Customer
Relations at 1-800-337-4969 or contact us by e-mail before returning. Some products we sell are covered by a manufacturer's
warranty that requires items to be sent directly to the manufacturer for replacement or repair. If we made a mistake on your
order, your return surface shipping will be reimbursed. The returns department requests that we allow 2-3 weeks turn around time for
the issuance of credit or for the shipping of an exchange. If you do wish to cancel or change your order before the items are despatched,
you are asked to contact us immediately, by phone or e-mail. If you are unhappy with anything we have sent you, please send it back
to us within 14 working days, unused and in the original packaging. We can then issue a refund within 30 days. In the unlikely event
of something proving faulty after use, please advise us immediately so that we can issue a replacement or a refund within 30 days. Please
note that the return costs are not pre-paid. Postage or other return costs will be the customer's responsibility and will be reimbursed
by us only in the case of damaged, faulty or incorrectly supplied goods. You must return the goods, together with their packaging,
in the same condition as supplied to you.
Basic returns policy: If for any reason you are unhappy with your purchase, you can return it to us in its original condition within
1 week of the date you received the item, and we will issue a full refund for the price you paid for the item. Opened (with any seals
and shrink-wrap intact), not refundable.
Please note that we cannot accept returns that are delivered to us by hand.
We are unable to exchange items that are not damaged, defective or incorrect. Every item in our company comes with AgraCo's 100% satisfaction guarantee. If you are not completely satisfied with your order when it arrives, we'll refund your money or exchange any item.
Simply fill out
the return form on the Packing List included with your order. Use the return shipping label provided and send the package
Send Returns and Exchanges to:
AgraCo Technologies International, LLC
220 South Second Street Rear
Dillsburg, PA 17019
Phone: (717) 502-0350 Fax: (717) 502-0353
